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    Shipping & Tracking

    Delivery Area

    We can make shipment for lots of countries and regions all over the world except following countries owing to the limit of shipping policy.

    Countries: Aland Islands, British Indian Ocean territory, China, Cocos(Keeling) Islands, Congo-Brazzaville, French Southern Territories, U.S. Outlying Islands, Western Sahara.

     

    Shipping Method

    We can provide Economic Way and Express Way for shipping. Economic Way includes E-packet and Post Parcel etc. while Express Way includes DHL and UPS etc..

    If you need special shipping method or need to be sent to your China agent, please contact us by retailservice@wismec.com .

     

    There are two key factors which will affect the time you receive your items.

    1)  Item processing time

    After receiving your order, we require some time to test the product to ensure its quailty. The exact processing time varies depending on the item. The average procesiing time is 2 working days but this can also be affected by the item's stock status. For small quantity orders, the processing time is 1-3 days while larger quantity orders may require 2-5 days.

    2) Shipping methods

     

    Shipping TypeCountry or RegionEstimated Shipping Time
    Economic Way
    United States 7-14 Business Days
    Russia, Ukraine 10-30 Business Days
    United Kingdom, Ireland, Germany, France, Italy, Netherlands, Belguim, Austria, Switzerland, Spain, Portugal 12-15 Business Days
    Canada, Australia, New Zealand 12-20 Business Days
    Belarus, Estonia, Latvia, Lithuania, Moldova 15-30 Business Days
    Japan, Korea, Malaysia, Cambodia 15-20 Business Days
    Uruguay, Peru 15-30 Business Days
    Norway, Sweden, Finland, Iceland, Denmark 15-25 Business Days
    Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Saudi Arabia, United Arab Emirates, Yemen 15-30 Business Days
    Express Way
    Russia, Ukraine 10-15 Business Days
    United States, United Kingdom, Ireland, Germany, France, Italy, Netherlands, Belguim, Austria, Switzerland, Spain, Portugal 4-7 Business Days
    Canada, Australia, New Zealand 4-7 Business Days
    Belarus, Estonia, Latvia, Lithuania, Moldova 4-7 Business Days
    Korea, Japan, Malaysia, Cambodia 4-7 Business Days
    Uruguay, Peru 7-13 Business Days
    Norway, Sweden, Finland, Iceland, Denmark 4-7 Business Days
    Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Saudi Arabia, United Arab Emirates, Yemen 7-13 Business Days


    Estimate Transmitting Time

    Express Way by 4-7 days for transmitting

    Economic Way by 7-30 days for transmitting

     

    Notice:

    Shipping Arrangement Time

    Opening Time: (UTC+8)

    Mon-Fri: ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙8:30a.m. to 5:30p.m.

    Sat: ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙9:30a.m. to 4:00p.m.

    * Except holidays

    * If we receive your payment before 12:00P.M.(UTC+8), we will send out the package the same day.

    * If we receive your payment after 12:00P.M.(UTC+8), we will send out the package the next day.

    * After placing an order, please check your information again to avoid unnecessary trouble. If you have some problems, feel free to contact us as soon as possible.(within 6 hours)We will try our best to solve your problem, but we can not guarantee as we need to send out customers’ package to make sure effectiveness.

    * If the goods are subject to customs duties during transportation, the customer shall bear the duties himself.

     

    After the delivery, we will send an e-mail about the tracking number. Please make sure you have registered so that you can receive this e-mail.

    Please input the number to track your package.

     

     

     

     

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